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Delivery Policy

1. Delivery lead time of the product.
Delivery within Klang Valley will take 2 -3 days exclude the public holiday!

Delivery outside of Klang Valley will take 3 – 5 days exclude the public holiday!

Delivery to East Malaysia, Sabah & Sarawak will take 7 – 10 days

Delivery outside of Malaysia will take 10 – 14 days


2. Prearrange the date for delivery.
Yes, we can arrange the delivery based on your convenient time. Please inform us so that we can arrange with the courier services company!


3. Delivery during weekdays and holidays.
Our delivery is done through Monday till Saturday based on our Courier partners. For weekends or public holidays, we are unable to delivery. Thus, the orders are done during weekend, will be delivered on the following working day. Please expect to receive your parcel on working days only.


4. Delivery speed up.
Please call us if you require to speed up or urgent delivery. We will arrange the express courier to you, however, you will require to pay the expresss courier services. Call us at +606-6011317 or +603- 7802 2277 or email us at


5. Exact time and date of the delivery.
We are unable to provide you with an exact time and date of delivery. Delivery times are influenced by product availability, geographic location, your shipping destination and the courier partner's time-to-deliver in your location. You can check your order status online with our courier partner’s Order Tracking tool.


6. Express Delivery Service
We partner with EzyCourier, and thus we provide 3 hours delivery service within Klang Valley Malaysia during working hours, 9am till 5pm. To know your delivery rate, please call us or download the ExyCourier apps to check your express delivery rate.

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